Complaint Procedures

An HFC bank employee can make a complaint under the Policy by contacting a Whistleblower Protection Officer. HFC bank’s Whistleblower Protection Officers are as follows:

• Chairman of the Board Audit Risk Sub-Committee;
• Head of Audit; or
• If both are unavailable, Reserve Bank of Fiji (if applicable).

Upon receiving a complaint, the Whistleblower Protection Officer through the Committee hereafter referred as Board Audit Risk Sub Committee may appoint a Whistleblower Investigations Officer to investigate the matter. Where there are allegations of criminal conduct, the Whistleblower Protection Officer will consider whether the matter should be referred directly to the police.

How to Report?

You can make a complaint under the Policy by contacting our Whistleblower Protection Officer

Phone: (679) 999 1824

E-mail: whistleblower@hfc.com.fj

Post Mail: Marked as “Confidential”
C/- Head of Audit,
P. O. Box 161,
Suva, Fiji     

Hand Deliver:

Marked as “Confidential”
C/- Head of Audit
HEAD OFFICE: Level 3, 371 Victoria Parade,
Suva