HFC Bank Digital Banking link below
Online Fraud Awareness
As your online presence grows, it’s important your security grows too. There are ways to stay safe online and protect your financial information from eager hackers and cybercriminals. Here are our recommendations:
Be Password Smart
- Use a different and strong password every time
- Create a strong password using a combination of letters (upper and lowercase), numbers, and special characters
- Avoid using easily guessable information like birthdays or names
- Change your password regularly and avoid reusing passwords across different services
Security Tips for Your Smartphone
- Keep your smartphone locked and software updated
- Use up-to-date antivirus software to protect against malware and other online threats
- Always log out after completing your internet banking session, especially when using a shared or public device
- Activate 2FA for added security, requiring both a password and a unique code (usually sent to your phone) to log in
- Be careful when connecting to public Wi-Fi hotspots and unprotected free internet – this is the perfect playground for cybercrimes. Virtual Private Networks.
Keep Financial Details to Yourself
- Never share your bank account details, passwords, or PINs with anyone, including bank employees.
Financial institutions will never ask for your password via email or phone.
Monitor Your Account Regularly
- Check your transaction history frequently for any unauthorized activity or unfamiliar transactions
- Set up account alerts to notify you of any suspicious activity or large transactions
Report Suspicious Activity Immediately
If you notice any suspicious transactions, receive unexpected messages, or believe your account has been compromised, get in contact with us as soon as possible at customercare@hfc.com.fj or (679) 331 6555 and 132001.