{"id":1763,"date":"2021-11-16T14:59:33","date_gmt":"2021-11-16T02:59:33","guid":{"rendered":"https:\/\/www.hfc.com.fj\/?p=1763"},"modified":"2025-08-14T15:00:54","modified_gmt":"2025-08-14T03:00:54","slug":"hfc-banks-customer-commitment","status":"publish","type":"post","link":"https:\/\/www.hfc.com.fj\/index.php\/2021\/11\/16\/hfc-banks-customer-commitment\/","title":{"rendered":"HFC Bank\u2019s customer commitment"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;]In spite of the volatile economic condition, HFC Bank remains committed to supporting its customers and providing the best in customer service through innovative financial and digital enhancement strategies.<\/p>\n<p>One of these strategies is the recent addition of 3 new ATMS. Strategically located at The Hub Complex in Waiyavi Lautoka, Total Service Station on Nadi back road and Shop &amp; Save Supermarket in Valelevu, these ATMs strengthen the Bank\u2019s digital reach for the convenience and comfort of its customers.<\/p>\n<p>\u201cHFC Bank strategically places ATMs at sites that offer optimum customer density whilst maintaining proximity to major facilities and roads to ensure our customers banking needs are met and within reach.\u201d CEO Rakesh Ram said.<\/p>\n<p>In addition to the Bank\u2019s ongoing digital strategies, HFC Bank also recently signed an interchange agreement with BSP that will enable customers of both Banks\u2019 to transact interchangeably on ATMs\/EFTPoS machines. So HFC Bank customers will soon be able to access all BSP ATMs and\/or EFTPoS machines to effect payment or withdraw funds and same applies vice-versa for BSP customers on all HFC Bank machines.<\/p>\n<p>With one of the largest customer base in Fiji, BSP has a reliable network of over 120 ATMs and 1,500 EFTPoS machines within Fiji and is one of the largest, most successful banking organisations in the South Pacific.<\/p>\n<p>These strategies, combined with the Bank\u2019s existing interchange agreement with Westpac Bank plus HFC Bank\u2019s e-lavo Agency Banking outlets, HFC Bank now offers one of the largest interchange platforms in Fiji.<\/p>\n<p>HFC Bank is continually reviewing and enhancing it\u2019s digital technologies and efficiencies to improve experience and accessibility, so customers can be sure to expect more innovative ways to Bank with HFC Bank.<\/p>\n<p>\u201cOur customers are always our first and utmost priority.\u201d Rakesh stated.<\/p>\n<p>\u201cOn that note, I\u2019d like to congratulate Pacificque Du Sud Properties &amp; Development Pte Limited on the successful opening of The Hub \u2013 a major commercial project on boarded by the Bank in April this year to stimulate economic growth in the West and boost overall economic development for Fiji. As proud financiers of this project, we wish you every success on future ventures. \u201c Rakesh concluded.<br \/>\n[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;]In spite of the volatile economic condition, HFC Bank remains committed to supporting its customers and providing the best in customer service through innovative financial<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":-1,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,14],"tags":[],"class_list":["post-1763","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-press-release"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>HFC Bank\u2019s customer commitment - 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